Health equity innovation to end clinicians’ unconscious bias when caring for emergency department patients

Authors

Kenneth Forte, Department of Emergency Medicine, Yale New Haven Health-Bridgeport Hospital, Bridgeport, CT.
Adam Chess, Joint Data Analytics Team, Yale New Haven Health, New Haven, CT.
April Alfano, Yale New Haven Health/Bridgeport Hospital
Keri Bill, Yale New Haven Health/Bridgeport HospitalFollow
Cheryl Green, Bridgeport Hospital- Yale New Haven Health, 267 Grant Street, Bridgeport, Connecticut 06610, United States.
Mary Christoffersen, Yale New Haven Health/Bridgeport Hospital
Joubin Bavarian, Yale New Haven Health/Bridgeport HospitalFollow

Document Type

Conference Proceeding

Publication Title

POSTER PRESENTATION DESIGN © 2012 www.PosterPresentations.com METHODS CONCLUSION Authors:Kenneth Forte, Adam Chess, April Alfano, Keri Bill, Cheryl Green, Mary Christoffersen, Joubin Bavarian Health equity innovation to end clinicians’ unconscious bias when caring for emergency department patients

Abstract

Bridgeport Hospital has successfully improved patient care by implementing Individualized Clinical Bias Scores (ICBS) for triage nurses in our emergency department (ED). Through the use of data analysis, we identified that patients of color were being assigned less urgent acuities when presenting with the same complaints as white patients. By addressing this implicit bias and implementing a new system of ICBS for our ED Triage Nurses, we have seen a significant improvement in the equitable treatment of all patients regardless of race or ethnicity.

Publication Date

Spring 2024

Recommended Citation

Forte, Kenneth; Chess, Adam; Alfano, April; Bill, Keri; Green, Cheryl; Christoffersen, Mary; and Bavarian, Joubin, "Health equity innovation to end clinicians’ unconscious bias when caring for emergency department patients" (2024). Posters. 5.
https://scholar.bridgeporthospital.org/poster_presentations/5